Terms and Conditions

1. Basic Provisions

1.1 These General Terms and Conditions (hereinafter “GTC”) apply to purchases made in the online store www.latinky.com.

1.2 The Seller is Dance Now s.r.o., with registered office at Heyrovského 8, 841 03 Bratislava, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insert No. 78742/B, Company ID (IČO): 46510648, Tax ID (DIČ): 2023425272 (hereinafter the “Seller”).

1.3 The “Buyer” means a natural or legal person who electronically orders goods through the E-shop at latinky.com (hereinafter the “Buyer”).

1.4 All contractual relationships between the Seller and the Buyer are concluded in accordance with the law of the Slovak Republic. Where the contracting party is a consumer, legal relations not regulated by these GTC are governed by Act No. 40/1964 Coll., the Civil Code, as amended; Act No. 250/2007 Coll. on Consumer Protection, as amended; and Act No. 102/2014 Coll. on Consumer Protection in the Sale of Goods or Provision of Services under a Contract Concluded at a Distance or a Contract Concluded Away from the Seller’s Business Premises and on Amendments to Certain Acts. Where the contracting party is an entrepreneur, legal relations not regulated by these GTC are governed by Act No. 513/1991 Coll., the Commercial Code, as amended.

1.5 These GTC take effect on the day they are published on the latinky.com website.

2. Ordering

2.1 The Buyer may order goods via the shopping cart on the Seller’s website.

2.2 The Seller will confirm the submitted order by email within 24 hours and will at the same time notify the Buyer of the availability and delivery date of the goods. All confirmed orders are binding.

2.3 The Seller reserves the right to cancel the order, or part of it, in the following cases:

a) In the case of a cash-on-delivery order, if the order could not be bindingly confirmed, in particular due to an incorrectly provided telephone number, unavailability, failure to receive a reply to emails sent to the Buyer by the Seller, etc.

b) The goods are no longer manufactured or supplied, or the price from the Seller’s supplier has changed significantly. If this situation arises, the Seller will immediately contact the Buyer in order to agree on further steps, or to cancel or amend the original order.

2.4 The Seller is not liable for delays in the delivery of ordered goods, or for any damage caused as a result of the Buyer failing to provide all required information in the electronic order and/or filling out the order form incorrectly.

3. Prices

3.1 The Seller is not a VAT payer; prices are always shown including VAT and are final. The cost of delivery is charged separately according to the type of delivery chosen by the Buyer when placing the order.

4. Payment Terms

4.1 The Buyer may pay for the goods upon receipt, either by cash on delivery or in cash upon personal delivery.

5. Delivery Terms

5.1 The delivery time for goods offered by the Seller is, in most cases, within 8 business days of order confirmation; the maximum delivery time is 14 business days, and may be extended by agreement with the Buyer. The Seller will inform the Buyer of the delivery time and delivery date by telephone when confirming the order. If the announced extended delivery time does not suit the Buyer, the Buyer has the option to cancel the order.

6. Delivery of Goods

6.1 The Seller arranges delivery of the goods by the method the Buyer selects from the options offered when placing the order:

a) delivery within Bratislava free of charge,

b) by Packeta, at the price according to the current price list of Packeta’s services.

6.2 The place of collection is specified by the Buyer in the order. The goods are deemed delivered upon handover for postal transport, or upon delivery of the goods to the address provided by the Buyer within Bratislava.

6.3 The goods are adequately packaged and protected against damage. The Buyer is obliged to check that the shipment is intact upon receiving the goods.

6.4 Together with the goods, the Seller will provide the Buyer with an invoice or other tax document. The Seller will also provide, together with the goods, the operating instructions and warranty card, where required by the nature of the goods.

6.5 The Seller is liable for accidental damage to the goods only up until they are handed over for postal transport, or upon personal collection of the goods by the Buyer in the case of delivery within Bratislava.

6.6 The Seller is not liable for delayed delivery of ordered goods to the Buyer caused by the carrier. The carrier bears full liability for damage to a shipment caused by the carrier. The Seller resolves such cases by delivering new goods to the Buyer once all damages have been paid by the carrier.

7. Withdrawal from the Contract

7.1 The Seller is entitled to withdraw from the contract due to stock being sold out, unavailability of the goods, or if the manufacturer, importer, or supplier of the goods agreed in the contract has discontinued production or made such significant changes that fulfillment of the Seller’s obligations under the contract is no longer possible, or for reasons of force majeure, or if, despite making every effort that can reasonably be required, the Seller is unable to deliver the goods to the Buyer within the period set out in these GTC or at the price stated in the online store. The Seller is obliged to inform the Buyer of this fact immediately.

7.2 The consumer has the right to withdraw from the contract within 14 days of receiving the goods at the post office or taking personal delivery of the goods from the Seller.

7.3 Within this period, the consumer has the right to unpack and try the goods in a manner similar to that customary when shopping somewhere other than an online store, to the extent necessary to establish the nature, characteristics, and functionality of the goods.

7.4 The period for withdrawal from the contract begins on the day on which the Buyer, or a third party designated by the Buyer, takes delivery of all parts of the ordered goods from the Seller, whether in person or at the post office.

7.5 The consumer is required to send the goods back, or hand them over in person to the Seller or to a person authorized by the Seller to receive the goods, no later than 14 days from the date of withdrawal from the contract. The Seller and the Buyer may also agree on a longer period if the Seller collects the goods in person or through a person authorized by the Seller.

8. Warranties and Complaints

8.1 The handling of complaints is governed by the warranty terms of the specific goods, the Commercial Code, the relevant provisions of the Civil Code, and special regulations.

8.2 The warranty period for all goods offered in the Seller’s online store is 24 months. Proof of purchase (an attached invoice or other tax document) is always sufficient for exercising rights arising from liability for defects (a complaint). Submission of proof of purchase is sufficient for the purposes of a complaint even where a warranty card was issued but the customer has lost it.

8.3 The warranty does not cover normal wear and tear of the item (or its parts) caused by use.

8.4 The Buyer is required to deliver the goods being complained about in a clean, mechanically undamaged condition, together with a copy of the invoice. The Buyer is required to send a description of the defect together with the goods.

Bratislava, 9 July 2015