Information on the Processing and Protection of Personal Data
Dance Now, s.r.o. pays close attention to ensuring the protection of your personal data. This document, which we refer to as “Information on the Processing and Protection of Personal Data” (hereinafter “Information”), describes how we use the personal data we obtain and collect about you.
NEED FURTHER HELP?
If you need help with our “Information” or have any questions about this document, please contact us in writing at: Dance Now, s.r.o., Tomášikova 26, 82101 Bratislava, or electronically at [email protected].
If you are not satisfied with the way we obtain, share, or use your personal data, we would welcome you letting us know. You can contact us at the address listed above. If you are not satisfied with our response, you have the right to file a complaint with the Office for Personal Data Protection of the Slovak Republic, located at Hraničná 12, 820 07 Bratislava, tel.: +421-2-3231-3220, email: [email protected].
WHAT ARE YOUR RIGHTS
Below we have prepared a summary of your rights regarding the protection of your personal data. Detailed information about your rights is provided in the section “Your Rights Regarding the Protection of Personal Data.”
Right to information – You have the right to receive clear, transparent, and understandable information about how we use your personal data and what rights you have. That is why we provide you with this Information.
Right of access – You have the right to access your personal data (if we process it) and certain other information about the processing of your personal data (similar to that set out in this Information). This is so that you can check that we are using your personal data in accordance with data protection regulations. You can find out more in the section “Obtaining Access to Your Data.”
Right to rectification – You have the right to have your personal data corrected if it is inaccurate or incomplete. You can find out more in the section “Correcting Your Data.”
Right to erasure – This right is also known as the “right to be forgotten” and, simply put, allows you to request the deletion or removal of your personal data where there is no compelling reason for us to continue using it. However, it is not an absolute right. We may have a right or obligation to retain such data, for example if we have a legal obligation to do so or another legitimate legal reason to retain your data. You can find out more in the section “Deleting Your Data.”
Right to restriction of processing – In certain situations, you have the right to “block” or restrict the further use of your personal data. Where processing is restricted, we may continue to store your personal data, but we may not otherwise use it. To ensure that such requests continue to be respected in the future, we keep lists of people who have asked us to “block” the further use of their data. You can find out more in the section “Restricting the Processing of Your Data.”
Right to data portability – You have the right to obtain a copy of certain personal data we have collected about you and to use it or share it for your own purposes. You can find out more in the section “Transferring Your Personal Data.”
Right to object – You have the right to object to certain types of processing, including processing for direct marketing purposes (which we only carry out with your consent). You can find out more in the section “Objecting to Processing.”
WHO WE ARE
We are Dance Now, s.r.o., with registered office at Heyrovského 8, 84103 Bratislava. With respect to your personal data, Dance Now, s.r.o. acts as the controller.
HOW WE CONTACT YOU
We may contact you through one or more of the following communication channels: in writing, by phone, by email, or by other electronic means.
WHAT PERSONAL DATA WE PROCESS
The categories of personal data we process include your:
first and last name;
permanent residential address;
delivery address for goods;
contact details, including email address and telephone numbers.
HOW WE OBTAIN YOUR PERSONAL DATA
What we know about you, you provide to us yourself at first contact and over the course of our contractual relationship. You provide us with your personal data when registering electronically and/or when purchasing goods through our online store.
HOW WE USE YOUR PERSONAL DATA
We use your personal data to:
process your order placed through the online store by delivering the goods and/or providing the service;
provide information, products, and services you request from us;
communicate with you;
analyze, evaluate, and improve our customer service;
resolve your complaints;
assert any legal claims arising from the contract for the supply of goods and/or services, including handling complaints under warranty;
fulfill our legal obligations regarding accounting and tax administration.
LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
The legal basis for our processing of personal data depends on the purpose for which we process your data. If you have entered into a contractual relationship with us by registering and/or ordering goods through our online store, we process your personal data so that we can properly perform the contract. We also have a legitimate interest in processing your personal data for the purposes of managing our relationship with you and maintaining contact with you (e.g., for handling complaints during the warranty period, in the event of withdrawal from the contract for the purchase of goods, etc.).
WHO WE SHARE YOUR PERSONAL DATA WITH
We may use and share your personal data with other entities that, on our behalf, arrange for the transport of goods from our warehouse/store to the address provided by the customer when ordering the goods, and with the company that handles our accounting.
HOW WE PROTECT YOUR PERSONAL DATA
The security and confidentiality of your personal data is extremely important to us. We have technical, administrative, and physical safeguards in place that:
protect your personal data against unauthorized access and misuse;
secure our IT systems and protect the information they contain; and
ensure that we will be able to restore your data in situations where it is damaged or lost.
Where appropriate, we use encryption or other security measures we consider appropriate to protect your data. We also regularly review our security practices to consider whether it is appropriate to introduce new technology or update our procedures. However, despite our efforts, no security measure is perfect or impenetrable.
HOW LONG WE KEEP YOUR DATA
Our internal rules regarding the retention of personal data comply with all applicable data protection and privacy regulations that apply to us. They set out the periods for which we may retain different types of data and are reviewed regularly. Data that we no longer need according to the time limits set out in our rules will be disposed of in a secure and reliable manner.
HOW YOU WILL FIND OUT THAT WE HAVE UPDATED THIS INFORMATION
We may update this Information at any time. If we make any material changes regarding the way we collect your personal data, or the way we use or share it, we will promptly inform you of these changes on the websites referred to in this Information.
YOUR RIGHTS REGARDING THE PROTECTION OF PERSONAL DATA
This section explains your rights regarding your personal data in more detail. These individual rights are not absolute and are subject to certain exceptions or restrictions. You can obtain further information and advice on personal data and your rights from the Office for Personal Data Protection of the Slovak Republic, located at Hraničná 12, 820 07 Bratislava, tel.: +421-2-3231-3220, email: [email protected], and on its website: www.dataprotection.gov.sk.
You have the right to obtain your personal data free of charge, except in the following cases, where we may charge a reasonable fee to cover our administrative costs associated with providing the personal data:
manifestly unfounded or excessive/repeated requests, or
further copies of the same data.
We also have the right to refuse such requests. Please carefully consider your request before submitting it. We will respond as soon as possible. Generally, this will be within one month of receiving the request and successfully verifying your identity, but if it takes us longer to process the request, we will inform you accordingly. To exercise any of the rights listed below, please contact us in writing at Dance Now, s.r.o., Tomášikova 26, 82101 Bratislava, or electronically at [email protected].
OBTAINING ACCESS TO YOUR DATA
What you may request access to
You have the right to:
confirmation that we are processing your personal data;
access to your personal data; and
further information about the processing of your personal data (most of which is likely already set out in this Information).
You may request copies of paper or electronic records that we process, share, or use about you. In order to fulfill your request, we may ask you to prove your identity and to provide personal data that will help us locate the personal data you are requesting.
When access will not be granted
We can only provide you with your own data, not the personal data of other people. Likewise, in cases where granting access would adversely affect the rights of another person, we are not obliged to grant you such access. In your request for access, please clearly identify the personal data to which you are requesting access. If there is any uncertainty, we may contact you to ask you to clarify the data you are requesting.
CORRECTING YOUR DATA
You have the right to have inaccurate personal data concerning you corrected without undue delay. If you notify us that personal data we have collected about you is incorrect, we will assess it and, if we reach the same conclusion, we will correct our records. If we disagree with you, we will inform you of this. If you wish, you may notify us in writing that you still consider our records to be incorrect, and we will attach your statement to your personal data whenever we provide it to entities outside Dance Now, s.r.o.
You also have the right to have incomplete personal data completed, including by means of providing a supplementary statement. Whether this is possible in a given case will depend on the purposes for which your personal data is being processed. We will need to notify any third parties with whom we have shared your personal data (see “Who We Share Your Personal Data With”) that you have requested a correction.
How you can view and correct your data
If you ask us in writing, we will generally allow you to view the personal data we process about you, or we will take steps to correct inaccurate data.
DELETING YOUR DATA
When you can request deletion
With the exceptions set out in the section “When can we refuse a request for deletion?”, you have the right to have your personal data deleted and to prevent its further processing in cases where:
the personal data is no longer necessary for the purposes for which it was originally obtained/processed;
you withdraw your consent (if you previously gave it to us and it was required for the processing of such data);
you object to the processing and our legitimate interest in continuing to process your data does not override your objection;
we have processed your personal data in violation of data protection laws;
the personal data must be deleted in order to comply with a legal obligation.
When we can refuse a request for deletion
The right to erasure does not apply in cases where your data is processed for certain specific purposes, including the assertion or defense of legal claims or the performance of a contract for the supply of goods and/or services. We can delete data provided for marketing purposes (where you have consented to this purpose).
RESTRICTING THE PROCESSING OF YOUR DATA
When processing can be restricted
You have the right to restrict the processing of your personal data:
if you contest the accuracy of the data. We must then restrict processing until we have verified the accuracy of the data in question;
if the processing is unlawful and you oppose erasure and request the restriction of processing instead;
if you have objected to processing carried out for the purposes of our legitimate interests under the “Legitimate Interests” section of “Objecting to Processing,” and we are considering whether those interests override your objection.
Do we need to inform other recipients of your personal data about the restriction of processing?
If we have provided your relevant personal data to third parties, we must inform them of the restriction so that they do not continue to process your data. We will take appropriate steps to this end. If we decide to lift the restriction on processing, we will inform you.
TRANSFERRING YOUR PERSONAL DATA
When does the right to data portability apply?
The right to data portability applies only to:
personal data that you have provided to us (i.e., no other data);
cases where the processing is based on your consent or on the performance of a contract; and
where the processing is, at the same time, carried out by automated means.
When can we refuse a request to transfer data?
We may refuse your request to transfer data if its processing in the given case does not meet the criteria set out above. We also will not be able to provide you with personal data in cases where it relates to several people and providing it would affect the rights of those people.
OBJECTING TO PROCESSING
You may object to processing in the following cases:
Legitimate interests
You have the right to object at any time to processing based on our legitimate interests, on grounds relating to your particular situation. If we can demonstrate a compelling legitimate reason for processing your personal data that overrides your interests, rights, and freedoms, or if we need your personal data to assert or defend legal claims, we may continue to process your data. Otherwise, we must stop processing this data.